• +34 950 525 047
  • anca@eurocosmeticsanca.com

FAQ

1.- Shipping

Shipping your package

Packages are generally shipped within 48 hours after receipt of payment. Trendy is the standard tracked Colissimo shipment with delivery without signature. If you want delivery with signature with an additional charge, please contact us. Whatever the selected shipping method, we will send you as soon as possible a link that allows you to track online the shipment of your package.

Shipping costs include packaging, handling and shipping. They may contain a fixed and a variable part based on the price or weight of your order. We recommend that you consolidate your purchases in a single order. We cannot group two distinct orders and there are shipping costs to pay for each. Your package is shipped at your own risk, special attention is paid to parcels containing fragile objects.

Packages are big and protected.

2.- Conditions of use

1.-The sales prices include VAT.

2.-The minimum order is €25.

2.-In mainland Spain transport is free of charge.

3.- In Portugal and the rest of Spain there is a shipment charge of €5 for orders under €50.

3.- In Europe, there is a shipment charge of €20 for orders under €80.

4.-For the rest of the world, there is a shipment charge of €30 for orders under €120.

3.- Methods of payment

1. Payment by PayPal.

We accept payments via PayPal:

PayPal is a fast, easy and secure online payment method through which you can send money without communicating your financial details.

PayPal contributes to the protection of your credit card data thanks to the best systems on the market for security and fraud prevention. When you use PayPal, your financial details are never communicated to sellers.

2. Payment by bank transfer.

Your order will be processed as soon as we receive this transfer.

Please correctly communicate the following information to your bank:

Beneficiary: Eurocosmetics Anca S.L.

Country: Spain

Bank account (IBAN): ES20 2103 5016 2300 3000 3568